Buying Guides

Buying Guides

Customer Care

Buying Guides

You may only order from our online shop if you are over 18 years of age.

We currently only deliver within the UK.

Certain personal data is required to fulfil orders e.g. age, payment and delivery details.  We only share relevant data with necessary third parties e.g. delivery details with our courier or payment details with Stripe. Card details are never stored. For more information please see our Privacy Policy

Gift vouchers can only be redeemed by entering the code in the appropriate box during checkout.

Special delivery instructions (e.g. leave with neighbour, leave in porch etc) can be accommodated if given at the time of ordering; however the person accepting delivery must be over 18 years of age. Orders with special instructions to be left without a signature are done so at the risk of the customer. The Wild Beer Co cannot accept liability for any losses or damage that occur with such orders.

We aim to process orders between 1 and 3 working days following receipt. Occasionally, for instance during very busy times, there may a delay in processing the order. We will send an email when the order is shipped.

If an item is out of stock we will contact you to discuss your delivery and refund options.

Christmas and New Year are very busy times. We will do our best to tell you about delivery times and final order dates.

Delivery dates are an estimate and not a commitment, as shipping involves factors that are outside our control

If you are not in when a delivery is made and there are no special instructions, a card will be left for you containing contact details to allow you to arrange another delivery. If the courier is not contacted, they will automatically try to deliver your order on the next two consecutive days. If you are not in on the first day, a contact card will be left. If you are not in on the second day a card will be left advising you that the consignment is being returned to the depot.

If you wish to cancel your order please contact the brewery immediately.