Secret Cellar Club
Secret Cellar Club is now open for our June Box
The Secret Cellar Club is now open for the December box Join the Wild Beer Secret Cellar Club, which gives you membership to our exclusive club, you will get a quarterly box of beers delivered directly to your door. The box will contain a mixture of specials, limited edition, new... Read more
The Secret Cellar Club is now open for the December box
Join the Wild Beer Secret Cellar Club, which gives you membership to our exclusive club, you will get a quarterly box of beers delivered directly to your door. The box will contain a mixture of specials, limited edition, new releases and core beers and whilst we will ensure that you will be the first to try our newest releases, sometimes you will get something that is exclusively only available for the club.
The box is £50 per quarter, you can cancel at any time or skip a delivery - but you won't want to, trust us! Our next box is due in December and then will be every 3 months (March, June and September), this allows us enough time to plan the best possible boxes for you!
What's even better is that you will also get 500 loyalty points for signing up, priority tickets to events, first dibs on new releases and insiders updates on what's happening at the brewery!
Read less
The Secret Cellar Club is now open for the December box Join the Wild Beer Secret Cellar Club, which gives you membership to our exclusive club, you will get a quarterly box of beers delivered directly to your door. The box will contain a mixture of specials, limited edition, new... Read more
The Secret Cellar Club is now open for the December box
Join the Wild Beer Secret Cellar Club, which gives you membership to our exclusive club, you will get a quarterly box of beers delivered directly to your door. The box will contain a mixture of specials, limited edition, new releases and core beers and whilst we will ensure that you will be the first to try our newest releases, sometimes you will get something that is exclusively only available for the club.
The box is £50 per quarter, you can cancel at any time or skip a delivery - but you won't want to, trust us! Our next box is due in December and then will be every 3 months (March, June and September), this allows us enough time to plan the best possible boxes for you!
What's even better is that you will also get 500 loyalty points for signing up, priority tickets to events, first dibs on new releases and insiders updates on what's happening at the brewery!
Read less
Delivery
DELIVERY SERVICE
When will my order arrive?
Our courier Parcelforce currently provides a 48-hour delivery service and we aim to fulfil this on orders placed before 10am. However, deliveries can take up to 3-5 working days during busy periods. Orders received after 6:59am on a Thursday, and over the weekend will be sent the following Monday.
How much is your delivery?
England, Scotland and Wales
Orders £60 and over to the UK Mainland will receive complimentary free shipping, with a charge of £5.00 applying to orders under £60.
Northern Ireland, Isle of Man & Channel Islands
We are currently unable to deliver to these locations but we plan to expand this in the future
Do you deliver abroad?
No, we currently only deliver to the UK Mainland.
Do you offer a Click and Collect Service?
No we currently do not offer this service.
How does your delivery service work?
You will receive an email confirming your order, followed by a text from our courier confirming shipment giving you details of your delivery and tracking information.
If you are not in when a delivery is attempted, a card will be left containing contact details to arrange a re-delivery. If the courier is not contacted, they will attempt to re-deliver your order on the next two consecutive days. If you are not in on the second day, a card will be left advising you that the consignment is being returned to the depot.
Can I leave a note to the driver?
Yes, absolutely. If you live in a multi-occupancy building, please make sure that we have your correct contact details, access information and anything else you may feel necessary to assist in the delivery of your beer. Please add this to the delivery notes section when placing an order with us. If your order cannot be delivered in these circumstances, the card to inform you that your order has been held may also not get to your door. The couriers are not able to leave parcels in a communal area.
Do you deliver on the weekends?
We are currently unable to offer deliveries on Saturdays and Sundays.
Returns
Can I return an order?
For items purchased online, you can send them back for a full refund within 14 days, providing the goods are unopened and unused. The cost(s) of returning goods to us shall be at your own expense. Upon receipt of the goods, we will give you a full refund for the amount paid (minus the original delivery fee), or an exchange credit as required.
What happens if I get a breakage?
Breakages are rare and will usually be returned to us before they arrive with you, but if you do receive a box with any broken or missing bottles, please handle with extreme care and send us an email right away to shop@wildbeerco.com. We will remedy this as soon as possible.
Secret Cellar Club
Secret Cellar Club is now open for our June Box
Membership Benefits
Not only will you receive an amazing box of beers delivered directly to your door every quarter, by being part of the Wild Beer Secret Cellar Club you get loads of membership benefits! With priority access to new beers, a video tasting with every box, priority access to events, 500 loyalty points when signing up and entry to quarterly competitions!
Memorable Flavours
Our boxes will always contain a variety of different beer styles, flavours and tastes. We want our members to explore the complex flavours that we love to brew. You will be the first to try new beers as well as our limited edition exclusive brews.
Memorable Experiences
We want our boxes to be a memorable experience and every box is a surprise till it lands on your doorstep. We will be delivering them every quarter throughout the year: in June, September, December & March.
Value For Money
Not only do you get to try incredible beers, you will also be getting them at the best value for money, our handcrafted boxes will always be better value for money than when purchasing the beers separately.
FAQ
Am I locked into my subscription
No, of course not. You can cancel at any time directly from your customer account section on our website, you are completely in control. If you do leave we can't guarantee you will be able to join again straight away, only when another space comes available, but you can be added to the waiting list.
Is postage included in the price?
Postage is free and you do not have to pay any additional cost for postage, you will receive a notification once your box has been dispatched and you will be able to track your delivery.
When will the boxes be delivered?
We are releasing boxes every quarter, this will be June, September, December and March. We aim to dispatch boxes within the first week of the month but you will receive confirmation when your order is on its way.
What are your membership options?
We have two types of memberships on offer. You can either sign up for a recurring quarterly membership where you will be charged £50 every time you are due to receive a box (June, September, December, March). Or you can sign up for a yearly membership which will be charged £180 every year.
Will I be saving money by signing up to the club?
Our boxes will always be the best value for money, we will guarantee that you will be getting the beers at a better price than when purchasing them separately, what's even better is you will also get 500 loyalty points for joining and 10% discount across the rest of the website!
What will I get in my box?
We like to leave an element of surprise, however we will occasionally give you teasers about what is in your next box. Typically your box will contain a range of different beer styles from 8 - 12 beers, this will include premium beers with limited quantities available exclusively to club members. We will also add the occasional gift, but we do not want to give too many secrets away!
Why are there only limited spaces available?
Sometimes we only produce super limited amounts of exclusive beers, we wanted these to be available for our club members only. We want this to be the best possible experience, so rather than focusing on quantity we wanted to focus on quality. Over time, we hope to open more spaces, we will always offer these to our members to refer to their friends before we open it up to everyone else. Due to popularity, we recommend signing up to be notified when spaces come available!
If i order additional products when will i get these?
If you order additional products we will send these out at the same time as your subscription. If you want these earlier then we suggest you place these as a seperate order or get in touch with us at shop@wildbeerco.com.
I want to include additional items in my next subscription, how can i do this?
If you want to include additional items with your next subscription then please log into your account on our website, select manage subscription and then add the additional products.
Can i use my investor discount?
Investor discount will apply the the first box, after that the box will be at £50 per quarter, you can still use your investor discount across all other products on the website.